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1 Cadogan Square, 51 Cadogan Street, Glasgow, G2 7HF

0141 465 6998


We are a Scottish Community Interest Company (CIC). Company Registration SC516418


COVID-19 update: The No.1 Team are working hard to support service users and volunteers whilst trying to implement ways for support through the changing time.  Most of our befrienders are transitioning from face-to-face to telephone befriending. We will also endeavor to support people that need shopping done through our Befriending Plus service.


The No1 Staff team are now all working from home and are here to support you if you need to speak to someone please call or email.

Thank you all for the amazing work you do every day and for your proactive responses to continue to support some of the loneliest, isolated and vulnerable people in our communities.



We are a social enterprise registered as a Community Interest Company (CIC).

Our mission is to promote fullness of life and reduce loneliness and isolation through friendship and companionship. We work mostly in Glasgow though sometimes have services provided throughout Scotland.


We operate a befriending service that is free to the user with the help of a group of amazing volunteers. We also offer a bespoke person-centred care service with the help of our team of trained and friendly carers. 


Our vision is to create connections and build confidence in and through the people we work with.



Our Values

Compassion - to provide an I see your value  type of support service

Couragerecognise and appreciate the courage it takes to live

Happiness - promote well-being and a sense of  deep satisfaction

Respect - respect and empower those we support

Independence - promoting freedom to live life in fullness


Audrey Mutongi
Managing Director
Marketa Buricova
Volunteer Coordinator
Joanna Tomzik
Operations Manager
Deborah Smith
Lea Balint
Quality & Marketing Coordinator

Why do we do what we do?

The No.1 befriending Agency was formed in September 2016 by a number of professionals who frequently experienced when working as carers for older adults that the people they cared for longed for some meaningful interaction in addition to the simple mechanical acts of the care service they received.


Older people are sadly especially vulnerable to feeling lonely as often they have a very limited number of social interaction in a week, mostly due to mobility issues. To try to tackle the problem of loneliness and isolation, we have created a befriending service, where trained volunteers visit isolated older people and spend some time with them to have a wee chatter alongside a cup of tea.


We offer befriending free of charge thanks to our exceptional care service, that is more and more popular among older adults who wish to have a person-centred care service that takes their wellbeing very seriously. 


We operate our befriending and our care service based on the same values. We regularly seek feedback from the people we support and those close to them. We believe in creating an environment of constant improvement, where support is closely monitored, to ensure service users are satisfied with the services they receive.


We believe in working collaboratively with other community organisations to facilitate better services and make better what we do.  Some  of these organisations are:








Our address

1 Cadogan Square, 51 Cadogan Street, Glasgow, G2 7HF

Opening hours

Monday – Friday  10:00AM – 4:00PM

Don't forget to like us on FB!